Terms of Service

1. Acceptance of terms

These Terms of Service (“Terms”) govern your access to and use of systemsgritlabs.com (the “Site”), operated by Systemsgrit Ltd (“Systemsgrit,” “we,” “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Description of services

Systemsgrit provides senior AI and security advisory services, including fractional CTO advisory, AI/LLM security audits, and fixed-fee AI adoption and transformation programs, to businesses and institutions globally. This Site provides general information about those services. It does not itself constitute an offer capable of acceptance, and no advisory engagement is formed by browsing this Site, submitting the Contact form, or booking a discovery call.

3. Eligibility and business use

This Site and our services are intended for businesses, institutions, and professionals acting in a business capacity (B2B), not consumers acting for personal, household, or domestic purposes. By using this Site, you represent that you are at least 18 years old and are using the Site on behalf of, or in connection with, a business or institution.

4. Engagement agreements govern actual services

Pricing, scope descriptions, and timelines shown on this Site (including on the Services and How It Works pages) are indicative and provided for general information only. The actual scope, deliverables, timeline, fees, payment terms, and any service-specific terms for a paid engagement are set out exclusively in a separate written engagement agreement (e.g., a statement of work or master services agreement) signed by both parties before work begins. In the event of any conflict between this Site’s content and a signed engagement agreement, the signed engagement agreement controls.

5. Confidentiality

In the course of a discovery call or engagement, either party may disclose confidential or proprietary information to the other. Each party agrees to use the other’s confidential information solely to evaluate or perform the engagement, and not to disclose it to third parties except as required by law or as otherwise agreed in a signed engagement agreement, which will contain the definitive confidentiality terms for that engagement.

6. Intellectual property

All content on this Site — including text, graphics, the Systemsgrit name and mark, and the underlying design — is the property of Systemsgrit Ltd or its licensors and is protected by applicable intellectual property laws, unless otherwise noted. You may view and share this content for your own evaluation of our services, but may not reproduce, modify, or commercially exploit it without our prior written consent. Ownership of any work product created during a paid engagement is governed by the applicable signed engagement agreement.

7. Acceptable use

You agree not to: use this Site for any unlawful purpose; attempt to gain unauthorized access to the Site or its underlying systems; interfere with the Site’s normal operation (including via scraping, automated data collection, or denial-of-service activity); or submit false, misleading, or malicious content through our forms.

8. No professional advice from site content

Content on this Site, including the Insights section, is provided for general informational purposes only. It does not constitute legal, financial, security, or professional advice specific to your organization, and should not be relied upon as a substitute for a scoped engagement or independent professional advice.

9. Third-party services

This Site integrates third-party tools, including a scheduling widget (Calendly) and form-processing software. Your use of those tools is also subject to the relevant third party’s own terms of service and privacy policy. We are not responsible for the availability, content, or practices of third-party services.

10. Disclaimer of warranties

This Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

11. Limitation of liability

To the maximum extent permitted by applicable law, Systemsgrit Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or relating to your use of this Site, even if advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law. Liability arising from a paid engagement is governed exclusively by the limitation of liability provisions in the applicable signed engagement agreement.

12. Indemnification

You agree to indemnify and hold harmless Systemsgrit Ltd, its officers, and personnel from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of this Site or violation of these Terms.

13. Force majeure

Neither party will be liable for any delay or failure to perform obligations under these Terms (excluding payment obligations under a signed engagement agreement) resulting from causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labor disputes, internet or utility failures, or governmental action.

14. Termination

We may suspend or restrict your access to this Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties. Termination of a paid engagement is governed by the applicable signed engagement agreement.

15. Governing law and dispute resolution

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles — a neutral, internationally recognized commercial law framework chosen to be fair and predictable regardless of where you or Systemsgrit are based, rather than defaulting to either party’s home jurisdiction.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be referred to good-faith negotiation between the parties. If not resolved within 30 days, the dispute shall be referred to and finally resolved by arbitration under the Rules of the London Court of International Arbitration (LCIA), with the seat of arbitration in London, England, conducted in English, before a single arbitrator. This clause does not override any mandatory consumer-protection or data-protection right you hold under the law of your own country that cannot be waived by contract.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Changes to these terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms. Changes to these Terms do not retroactively affect a signed engagement agreement already in effect.

18. Contact

Questions about these Terms: hello@systemsgritlabs.com. Systemsgrit Ltd (RC 6939323). Registered office: Ibadan, Nigeria. Operating base: Lagos, Nigeria.